Call Center Solution

Launch your own contact center in minutes. All you need is a computer and a headset to start making calls. Boost efficiency by analyzing, automating, and managing your communications with ease.

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Voice/SMS Integrations

Seamlessly integrate voice and SMS into your web or mobile app with the TelTel Open API. With just a few lines of code, you can place calls, send and receive SMS messages, and handle webhook notifications effortlessly.

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VoIP/SIP Trunking

TelTel delivers high-quality A–Z voice termination for both wholesale and retail clients. Let our experts manage your wholesale voice routing, so you can focus on growing your business.

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DID Numbers

TelTel provides Direct Inward Dialing (DIDs/DDIs) in over 75 countries. Access local, toll-free, and mobile numbers to give your business a trusted, local presence. Call and text from your business number—so customers are more likely to answer.

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DID Numbers List

SMS Solution

Send and receive SMS messages with ease. SMS remains one of the most effective channels for engaging customers, driving sales, and boosting satisfaction. Deliver timely messages to the right customers, automatically.

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Call Center Solution

Voice/SMS API

VoIP/SIP Trunking

DID Numbers

SMS Solution

AI-Powered Call Center

AI Agent – Fully automated virtual agent for support and sales
Real-Time AI Assistant – Powered by ChatGPT for live interaction
Script Checklist – Guided agent conversations
Transcription – Speech-To-Text conversion
Voicemail Detection – Auto-identify answering machines

Call +371 66259000 to test our AI Agent. Read More

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Why choose Us?

TelTel delivers premium VoIP routes with global reach and crystal-clear audio. Our advanced call monitoring tools—including call recording playback, live call spying, voice quality (MOS) analysis, and conversion rate tracking—ensure every customer interaction meets the highest standards. Real-time queue analytics help you optimize mealtime inbound traffic and reduce wait times.

Maximize agent productivity with TelTel’s predictive and auto dialers, achieving over 400 minutes of talk time per agent per shift. Our one-click Click2Call feature eliminates downtime between calls. Add a live performance dashboard to your call center to foster healthy competition and drive results.

TelTel’s intelligent call selection tools automatically flag calls that require attention, streamlining quality assurance and coaching. Managers can listen to live calls discreetly (spy mode), review recordings, and assess both network and conversation quality. Our dashboard offers deep insights into queue times, agent load, talk durations, and answer rates.

TelTel automates key call center workflows—from Click2Call and customer identification to intelligent routing and text-to-speech messaging. Our Robocall campaigns and post-call SMS/email templates streamline outreach. The Call Flow Builder lets you design custom inbound schemes with IVR, priority routing, and API integrations—all from one platform

With proprietary software and direct interconnections to global carriers, TelTel guarantees stable, high-quality VoIP routes worldwide. Our traffic monitoring system ensures optimal performance with dynamic channel provisioning and automatic failover routing. Multiple server nodes across regions ensure uninterrupted uptime

TelTel is a fully cloud-based VoIP solution—no hardware, no downloads. Agents can make and receive calls directly from any browser or CRM interface using our built-in webphone. Perfect for remote teams and hybrid work environments.